Gauge R&R from 31% to 6.8%. EU customer audit passed. Zero quarantine events in 12 months. Full NABL-traceable records across 12 SKUs.
A mid-sized pharmaceutical packaging manufacturer in Hyderabad supplies glass vials, ampoules, aluminium closures, and rubber stoppers to formulation companies across India and regulated export markets (EU and US). Incoming quality acceptance required NABL-traceable dimensional inspection records. Inspection was performed with manual gauges across a 12-SKU range — slow (8–10 minutes per sample), highly operator-dependent, and generating no electronic records. Gauge R&R studies returned 31% — well above the 10% threshold required for gauge approval. Three batches were quarantined in a single quarter due to borderline dimensional non-conformances discovered only at the customer's goods-in inspection.
Optomech supplied the PP 300TE Optical Profile Projector with the OP1000 computerised metrology software — featuring full geometric element measurement, DXF overlay import, and XML/Excel export. Overlay charts — transparent Mylar templates engraved with nominal profiles and tolerance bands — were custom-fabricated by Optomech for all 12 SKUs, enabling pass/fail decisions in seconds. The system was calibrated against NABL-traceable master glass scales, and SOPs for all 12 product inspection routines were prepared jointly by the Optomech applications engineer and the customer's QA team.
| Metric | Result |
|---|---|
| Gauge R&R result | Reduced from 31% to 6.8% — passed EU customer gauge approval audit |
| Inspection time | 8–10 min per sample → 2.5 minutes (70% reduction) |
| Dimensional compliance | 100% — zero quarantine events in 12 months post-installation |
| Traceability | Full NABL-traceable records for all 12 SKUs with calibration certificate |
| EU audit | Calibration certificate and SOPs accepted in EU supplier audit |
| SKUs covered | 12 product types with dedicated overlay charts and OP1000 programs |
| Data export | Measurement records exported to Excel — integrated into QMS for trending |
| Operator training | 3 QC operators certified in 3 days |
"Our EU customer had flagged our gauge R&R as a major finding. We needed to resolve it before their next audit or risk losing the contract. The PP 300TE with the OP1000 system fixed it completely — 6.8% R&R, NABL traceability, electronic records, and overlay charts our operators can use in under three minutes. Optomech also helped us write the SOPs. We passed the follow-up audit with no observations."
Contact our metrology team to discuss how the PP 300TE and OP1000 can improve your gauge R&R and prepare your facility for regulated customer audits.
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